Frequently Asked Questions

What services does 'Your Benefits' provide?

'Your Benefits' offers comprehensive credit and identity protection services. This includes detailed credit reports and scores from TransUnion®, Experian™, and Equifax®, continuous credit monitoring, identity theft monitoring, and up to $1 million in identity theft insurance.

How do I access my credit reports and scores?

As a subscriber, you'll have access to detailed reports and scores from all three major credit bureaus. These insights are available through our secure online platform, helping you understand your credit status comprehensively.

What does credit monitoring involve?

Our credit monitoring service provides alerts on suspicious activities, new account openings, and other significant changes to your credit profile. We offer dedicated U.S.-based customer support for any questions or concerns that arise.

Can you explain ID theft monitoring?

We go beyond traditional credit report monitoring by also safeguarding your identity. This includes monitoring for your Social Security number, address changes, and your personal information on the dark web, among other security measures.

What's covered under the identity theft insurance?

Our identity theft insurance offers up to $1 million in coverage for expenses related to identity theft, including legal fees, lost wages, and unauthorized electronic funds transfers, applicable to you and eligible family members.

Who is considered an eligible family member under the insurance policy?

Eligible family members include your children under 24 years old who permanently reside with you at the time of the identity theft incident.

How does 'Your Benefits' help me control my credit and protect my identity?

By leveraging our services, you gain valuable insights into your credit profile and benefit from comprehensive monitoring and protection services designed to secure your identity and financial information.

Where can I find more information about terms and conditions?

Our terms, conditions, and privacy policy are accessible at the bottom of the opt-in page and on our website. We encourage you to review these documents to understand the details of our service offerings fully.